iPhone 4 White Balance Photo Issue

Posted by Umar Anjum

July 7, 2010

The iPhone 4 has been a troublesome set for Apple. Although sales have been unexpectedly high, customer’s complaints regarding the phone are damaging Apple’s reputation.

The cycle of problems began with iPhone 4’s antenna / reception issue. Apple started by accusing customers of holding the phone in a ‘wrong’ way; the company then promised an iOS 4 update that would fix the inaccurate signal bars calculation formula. Exchange ActiveSync was also having problems in iOS 4, adding to the users’ displeasure.

In the series of iPhone 4’s problems, the latest entry is the white balance issue. When you enable white balance on a digital photography device, surfaces that appear to be white are displayed as purely white in the pictures. Macworld’s Heather Kelly illustrated the buggy white balance feature of iPhone 4.

As you can see, the white area captured by iPhone 4 is displayed as yellow – a big problem.

People who are facing the issue can take solace in the fact this is a software glitch and not a hardware problem which they will be stuck with. This yellowing of white surfaces might be fixed by resetting your phone or restoring it through iTunes. If the problem is still there, the next iOS update will hopefully fix it; now that Apple will learn of this issue, a fix will surely be added in the soon-to-be-released iOS update.

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